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Privacy Policy

Full Circle Studio, located at Anjeliersstraat 89H, 1015 NE Amsterdam, the Netherlands, is responsible for the processing of personal data as described in this privacy policy.

Personal data we process

Full Circle Studio processes your personal data because you use our services and/or because you provide this data to us yourself.

Below is an overview of the personal data we process:

  • First and last name
  • Company name
  • Address details
  • Phone number
  • Email address
  • IP address (anonymized)
  • Data about your activities on our website
  • Internet browser and device type

Purpose and legal basis for processing personal data

Full Circle Studio processes your personal data for the following purposes:

  • Handling payments and administrative obligations
  • Contacting you if necessary to perform our services
  • Informing you about changes to our services and products
  • Analyzing website behavior to improve our website and services
  • Complying with legal obligations (such as tax regulations)
  • Displaying targeted advertisements and marketing (retargeting)

We process personal data based on the following legal grounds:

  • Performance of a contract
  • Legal obligation
  • Legitimate interest (such as marketing and website optimization)
  • Consent (for marketing cookies and tracking technologies)

Use of cookies and tracking technologies

Full Circle Studio uses cookies and similar technologies.

We use:

  • Functional cookies (necessary for the website to function)
  • Analytical cookies (for statistics and improvement)
  • Marketing cookies (such as AdRoll)

AdRoll and personalized advertising

We use the services of AdRoll (NextRoll, Inc.) to display targeted advertisements to visitors of our website on other websites.

AdRoll places cookies and uses technologies such as pixels to:

  • Analyze visitor behavior on our website
  • Build profiles based on interests
  • Show personalized advertisements across platforms

This may involve:

  • Processing your IP address, browser information, and website behavior
  • Sharing this data with AdRoll and its partners
  • Tailoring advertisements based on your previous interactions with our website

AdRoll may also combine this data with information collected from other websites.

For more information about how AdRoll processes data, please refer to:
https://www.nextroll.com/privacy

You can opt out of personalized advertising via:
https://optout.aboutads.info
https://www.youronlinechoices.eu

Data retention

Full Circle Studio does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected.

We apply the following retention periods:

  • Email correspondence: as long as you are a client, and up to 1 year thereafter
  • Administrative and CRM data: at least 7 years (legal obligation)
  • Marketing and tracking data: up to 24 months

These periods may be extended if we are required to retain data longer under applicable laws.

Sharing personal data with third parties

Full Circle Studio does not sell your data to third parties and only shares it when necessary for:

  • The execution of our agreement
  • Improving our services
  • Marketing and advertising purposes (such as AdRoll)
  • Compliance with legal obligations

We enter into data processing agreements with parties that process your data on our behalf.

Accessing, correcting, or deleting your data

You have the right to:

  • Access your personal data
  • Correct or delete your data
  • Withdraw your consent
  • Object to processing
  • Request data portability

You can submit a request via:
aleida@fullcirclestudio.nl

To ensure that the request is made by you, we may ask for proof of identity (with sensitive details masked).

We will respond as quickly as possible, but within four weeks.

Complaints

You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):
https://autoriteitpersoonsgegevens.nl

How we protect personal data

Full Circle Studio takes the protection of your data seriously and implements appropriate measures to prevent:

  • Misuse
  • Loss
  • Unauthorized access
  • Unwanted disclosure
  • Unauthorized modification

If you believe your data is not properly secured or there are indications of misuse, please contact us at:
aleida@fullcirclestudio.nl